Total Turnaround  Time =

Processing Time + Shipping Time

Shipping Times are estimates, not guarantees.

Thanks for your patience!

See USPS.com for more info about 1st Class & Priority Services.

 

Shipping & Policies

Processing Time

Online Sales:  3 - 5 business days processing time

depends on current order queue

Custom Formulas & Refills:  2 weeks processing time

Wholesale Cintamani Tonics Orders:  2 - 3 weeks processing

Wholesale Made-Fresh-to-Order Bulk Powdered Extracts:   2 - 5 months processing

 

+

Shipping Time

United States

USPS 1st Class:  5-8 business days    |    USPS Priority & UPS:  2-3 business days

* Canada

USPS 1st Class:  2-3 weeks    |    USPS Priority & UPS:  5-10 business days

* Rest of the World

USPS 1st Class:  2-3 weeks    |    USPS Priority & UPS:  1-2 weeks

* International Clients: Customs and import taxes may be your responsibility upon arrival.

We are not responsible for delays due to customs.

Estimate possible import fees here.

These times are shipping estimates, not guarantees.

Actual delivery time will depend on the shipping method you choose.

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Got an URGENT need?

Rush Processing is not currently available.

However, you can Choose Priority Mail during checkout to speed up the overall Shipping Time.

Gift Shopping?

Add a gift note in the info box during Checkout.

All orders arrive gift wrapped in 100% recycled kraft paper.

UPS Delivery Required?

UPS 3-Day & Express Delivery is currently available in the USA.

UPS only delivers to physical addresses.

UPS does NOT deliver to P.O. Boxes.

Choose your shipping rates from the drop-down menu in the Order Summary in your Cart.

*UPS delivery is NOT included in Free Shipping Offer.

Free Shipping Offer

* Automatically qualify for Free 1st Class Shipping when your spend:

Over $125 within the USA

Over $300 for all International Destinations

No coupon code required.

If your cart subtotal exceeds these values, the discount will automatically apply during checkout.

* Free Shipping offer currently excludes Australia & New Zealand, sorry.

* Please note, discounts only apply to ready-to-ship products from our website.

* Custom Formulas and Custom Orders qualify for Free Shipping only when the order subtotal exceeds $250, (including Formulation Fees, Consultation Fees).

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Cancellations, Returns & Exchanges

We  accept cancellations, if we receive notification before order ships.

We accept returns and exchanges on certain unopened items.**

Contact us within:   1 week of delivery

Ship items back within:   2 weeks of delivery

**The following items cannot  be returned or exchanged (unless they arrive damaged or defective):

༄ Custom blends or Personalized Formulas

༄ Items with broken seals

༄ Items on sale

Conditions of Return

Buyers are responsible for return shipping costs.

If the item is not returned in it's original condition, the buyer is responsible for any loss in value.

 

$10 Restocking Fee will be deducted from all refunded orders.

Original shipping charges are also deducted from all refunds,

even orders that qualify for "free shipping" offers.

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Other questions about your order?

Contact Us

 
 
 
 
 
 

Custom Formulations

expertly handcrafted personalized formulas are tailored to your unique needs...

Sustainable Packaging

We strive towards Zero Waste. We choose recyclable & biodegradable materials wherever possible. 

  • All Powdered Extracts are sold in recyclable amber glass jars with recyclable metal lids.

  • We use paper foil seals instead of shrink plastic jar sealers.

  • Shilajit products are sold in reusable / recyclable miron glass (lids are not recyclable).

  • Orders are wrapped in 100% recycled kraft paper.

  • Shipping materials include 100% recycled boxes & labels, as well as biodegradable padding & mailers.

 
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